Twitch claimed that they kept silent for 13 months because of some clause in their privacy policy that forbids them from divulging why users had been banned.but this was very flimsy logic it sounded like a reeeeeal stretch. In the end, Twitch did actually respond to me, so maybe it really was the right course of action. It was very difficult for me to make a video where I had to backpedal on my own words, invalidate all of my own points, and excuse Twitch's poor customer service.but I did it anyway, because I hoped that it would make Twitch more willing to speak with me. I genuinely wanted answers, NOT publicity, and I was willing to make an entire video just to prove this to Twitch. I decided that it would be smart to take his advice, and so I created a much less confrontational video. He said that I was more likely to receive a response from Twitch if I made it clear that my goal was to reach a solution, not to attract media attention. He suggested that it was possible that Twitch wasn't responding to me because it seemed like I was only trying to generate publicity for my game by dragging Twitch's reputation through the mud.
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He wasn't speaking to me as an official representative, and he couldn't tell me why the game was banned he just wanted to give me some advice on how to reach a solution. After creating my "A Warning To All Game Developers" video, I was contacted by an employee of Twitch. First, I'd like to explain why I created the "In Defense of Twitch" video.
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